All Betta models deliver the same crystal-clear cleaning performance. The main differences come down to features and convenience. Pick the Betta that best fits your pool setup and daily routine.

Robotic pool skimmers clean the surface of your pool by removing floating debris like leaves, pollen, and insects. Robotic pool cleaners operate on the pool floor and walls, scrubbing and vacuuming dirt, sand, and algae. Many pool owners use both for complete, top-to-bottom cleaning.

Yes, Betta can operate in cloudy weather and rain, as they are fully waterproof and designed for outdoor conditions. Cloudy or rainy days may reduce solar charging efficiency, which can shorten runtime. When there is sunlight, Betta charges continuously through its solar panel while cleaning the pool. Betta cannot charge at night, but if it has enough stored power from daytime charging, it may continue operating until the battery is depleted. Depending on the model, a full charge allows Betta to clean continuously for up to 30+ hours. For extended cloudy or rainy periods, Betta SE Plus features dual charging, allowing you to charge the unit with a wall adapter so it can continue operating even when sunlight is limited.

Betta is designed to stay in the pool and clean 24/7, but regular care will help extend its lifespan and keep it performing at its best. We recommend cleaning the solar panel and body with gentle soapy water using a soft microfiber towel, then rinsing with fresh water. Be sure to remove any debris from the propellers and impeller, and rinse and clean the debris basket regularly. Routine maintenance keeps your Betta running smoothly and ensures optimal cleaning performance.

When storing your Betta for winter or extended periods, make sure the unit is fully clean and dry. Turn the power switch off, remove any debris from the basket, and wipe the solar panel. Store the Betta indoors in a cool, dry place away from direct sunlight or freezing temperatures. This helps protect the battery and internal components so your Betta is ready to go when pool season returns.

The circular compartment is designed to hold chlorine puck tablets. This allows you to use your Betta as a chlorine dispenser and remove the need for a separate chlorine floater in your pool.

To clean the debris basket, simply lift it out of your Betta and empty any leaves, bugs, or debris. Rinse the basket thoroughly with fresh water, making sure to clean the fine mesh so water can flow freely. For best performance, clean the debris basket regularly - especially during heavy leaf seasons or after storms.

Yes, but some wired underwater pool cleaners may interfere with Betta’s movement if their vacuum hoses cross Betta’s path or block its sensors.

To reduce obstruction, you can attach weights to the vacuum hoses so the tubes stay lower in the water and out of Betta’s sensor range. This helps both devices operate more smoothly at the same time.

Betta’s patented SCT (Salt Chlorine Tolerant) motor is engineered to perform reliably in both saltwater and chlorine pools. Betta can operate in saltwater environments with levels up to 5000 PPM, though the ideal salt level for most pools is around 3000 PPM for health and comfort.

Betta can operate safely in pools with chlorine levels below 20 PPM.

• Betta SE: 5 inches (12.7 cm)
• Betta SE Plus: 3.5 inches (8.89 cm)
• Betta Flex: 6 inches (15.24 cm)

Betta’s debris basket filter mesh size is 0.2 mm (200 microns).

Betta skimmers are designed specifically for residential and commercial swimming pools. We do not recommend using Betta in spas, koi ponds, man-made rivers, lakes, or any other non-pool applications.

A blinking red light usually means your Betta isn’t receiving enough sunlight to charge properly. Betta relies on direct sunlight, and during fall and winter, even bright days may not provide enough solar energy because of the lower sun angle. Here’s what you can try:

1. Clean the Solar Panel: Gently wipe the solar panel with a soft cloth to remove any dirt, debris, or buildup that may block sunlight.
2. Perform a Full Solar Charge: Take Betta out of the pool and place it outdoors at a slight angle (around 45°) or leaning against a wall. Keep the power switch ON, and leave it in direct sunlight for 6 hours to a full day. A proper full charge should power the unit for around 30 hours.

For safety reasons, you should not swim while your Betta is operating in the pool. Please remove the unit before entering the water.

If the water flow from your pool’s skimmer or filter pump is strong, Betta may occasionally get pulled toward the opening and have trouble freeing itself. To prevent this, simply place the included foam noodle (bumper) in front of the skimmer or pump entrance. This creates a soft barrier that Betta can gently bounce off, allowing it to continue cleaning without getting stuck. Please refer to the image below for a visual example.

Betta is designed to stay in the pool 24/7 and continuously clean the water’s surface. You may turn the unit off at night if you prefer, and you can either leave it in the pool or take it out—whichever works best for you.

Betta is highly weather-resistant and can operate in most outdoor conditions. The only time you must remove your Betta from the pool is during extreme cold, such as when air temperatures reach 32°F (0°C) or below. Freezing water can form around the device and may cause damage.

You can try raising or lowering your pool’s water level to help Betta avoid the overhang. Another option is to attach a small foam noodle to the front of the unit to act as a bumper, which helps prevent it from getting wedged under the lip.

The white residue is caused by minerals and pool chemicals that naturally accumulate on the solar panel over time. It does not affect Betta’s cleaning performance, but you can clean it easily during routine maintenance. Simply spray the panel lightly with a garden hose and wipe it with a soft cloth. Do NOT use a pressure washer or scrape the panel with any tools, as this can damage your Betta.

If your Betta is moving in circles, the issue is usually caused by either a faulty propeller or a front ultrasonic sensor problem.

1. Check the Propellers: when the unit is turned off, each propeller should spin freely with just your finger. Inspect the propeller shafts for any debris, hair, or string wrapped around them, as this can cause uneven movement.
2. Clean the Front Sensors: Betta uses front ultrasonic sensors to detect walls, slow down, and redirect itself. The unit also reverses every few minutes as part of its built-in navigation algorithm (since Betta does not have pool-mapping capabilities). Try gently wiping the front sensor lenses with a soft microfiber cloth to remove any film or residue that may interfere with detection.
3. Check Motor Installation: If you recently installed new propeller motors, note that they are side-specific. Each motor has a marking near the set screw that indicates whether it should be installed on the left or right side when looking at the unit from the back. Incorrect placement can cause circular movement.

Betta’s power switch is magnetic, and sometimes it can remain stuck in the ON position. Try toggling the switch between ON and OFF a few times to help reset the internal mechanism. If the unit still won’t turn off and you plan to send it in for repair, place your Betta in a dark room to let the power drain completely — this prevents any movement during transit and keeps the unit safe for shipping.

No — the battery in Betta is not user-replaceable. If you experience any battery issues, the unit will need to be sent in for repair or replacement. Betta’s built-in lithium-ion battery is designed for long-term use, and after about three years it should still retain roughly 80% of its original capacity.

Yes. Betta is fully waterproof and can run during rain, or under fountains and waterfall-style pool decorations.

If your Betta is driving straight into a wall without turning, it’s usually related to the front ultrasonic sensors or the operating mode. Here’s what to check:

1. Water Level: Make sure the water level isn’t too high. If the sensors end up above the pool wall’s surface, they can’t “see” the obstacle, causing the unit to keep going forward without turning. Lowering the water level slightly may help.
2. Sensor Performance: Betta uses front ultrasonic sensors to detect walls, slow down, and redirect itself. If the sensors are not positioned correctly due to water level or debris, the unit may fail to turn.
3. Remote Mode vs. Auto Mode: If the indicator lights are solid, Betta is in remote mode and will only move according to remote-control input. When no button is pressed, it will continue in a straight line. After a few minutes of inactivity, the lights should start flashing, indicating that it has switched back to auto-cleaning mode.

If your Betta is spilling debris, this is usually temporary and happens while the unit is still stabilizing in the water. Here’s what you can try:

1. Allow the Foam to Settle: The internal foam may take a couple of weeks to fully absorb water and balance properly. You can help speed this up by gently submerging the entire unit underwater a few times.
2. Lower the Pool Pump Speed: Set your pool pump to the lowest setting. Strong currents or water turbulence can cause debris to escape the collection chamber. Avoid swimming with the unit running, as movement in the water can push debris back out.
3. Add Temporary Weight: While the unit is still settling, you can place about one pound of weight on the top front of the solar panel (near the latch). This helps keep the unit level and improves debris retention.

Flashing red lights typically indicate low sunlight or a low battery. This is normal and doesn’t necessarily mean your Betta is malfunctioning. Here are a few things to check:

1. Charge the Unit Outside the Pool: Place Betta in direct sunlight outside the pool for a full day, with the power switch left ON. Once the battery receives enough energy, the lights should switch from red to green.
2. Check the Propellers: When the unit is turned off, both propellers should spin freely with your finger. If they feel stuck, check for debris, hair, or leaves wrapped around the propeller shaft and clear anything you find.
3. Account for Seasonal Sunlight: During fall and winter, weaker sunlight and shorter days affect charging efficiency. You can conserve power by taking the unit out of the pool at night. About 3 hours of daily operation is sufficient for most average-sized pools.

If your Betta’s lights are flashing red and green together, it typically indicates an issue related to the propellers or the red gear motor that drives the debris basket. Here’s what to check:

1. Inspect the Propellers and Basket Wheel: Turn the unit OFF and spin the propellers and the basket wheel with your fingers. They should move freely. If anything feels stuck, remove debris, hair, or leaves wrapped around the shafts.
2. Check the Gear Motor: Remove the debris basket and locate the small red gear motor inside. With the switch turned ON, the gear motor should be turning slowly.If it isn’t moving or appears blocked, clear any visible debris around it.

After cleaning and ensuring everything can move freely, turn the unit back on and check if the lights return to normal. If the issue persists, feel free to reach out for additional support.

To pair your Betta’s remote control, first make sure the remote has working batteries (2x AAA). Turn your Betta off, keep the remote close by, and then turn the unit back on. Within five seconds, press any button on the remote’s directional pad. When the Betta’s lights shift from flashing to solid, the pairing is complete and your remote is ready to use.

If the basket’s wheel or impeller has stopped spinning, it’s usually due to a blockage or misalignment. Here’s what to check:

1. Turn Off and Remove the Unit: Take Betta out of the pool and switch it OFF before inspecting.
2. Check for Debris: Look closely around the wheel area for any debris, hair, leaves, or small objects that may be preventing it from rotating. Clear anything you find.
3. Check Attachment and Alignment: Ensure the wheel is firmly attached to the basket and seated correctly. A loose or misaligned wheel can stop spinning.
4. Test by Hand: Try spinning the wheel manually — it should rotate smoothly with no stiffness or resistance. If it feels stuck, continue checking for hidden debris or damage.

A loud or unusual motor noise usually means one or more motor components may be worn, damaged, or nearing the end of their lifespan. Replacing the affected motor rotor typically resolves the issue. Here’s what to do:

• If your Betta is still under warranty: Please submit a warranty claim here: https://bettabot.com/pages/warranty-claim

If your Betta is out of warranty: You can purchase replacement motor rotors directly here: https://bettabot.com/products/betta-robotic-pool-skimmer-motors

Yes. We offer free shipping to the United States, Canada, and Australia. Please note: we are currently unable to ship to: Hawaii, U.S. Territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands), Caribbean Islands, APO addresses.

We ship to the United States, Canada, and Australia.

Please note: we do not ship to Hawaii, the U.S. Territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands), the Caribbean Islands, or APO addresses.

Orders are typically processed and shipped within 1–2 business days.

• United States & Canada: Typically delivered within 1–6 business days.
• Australia: May require additional processing, with delivery typically taking 6–14 business days.

Orders are usually processed and shipped within 1–2 business days. If there are any unexpected delays, we will notify you promptly.

To start a return, please contact Betta Customer Service at info@bettabot.com within 30 days of receiving your product. Once your request is approved, we’ll provide the return instructions.

Please note: Unauthorized returns will not be accepted or refunded.

Once we receive and inspect your returned item, refunds are issued to the original payment method within 7 business days.

All new and used Betta units come with a 1-year Standard Warranty for mechanical and electrical failures beginning on the purchase date.

Please note that the Betta Care extended warranty does not cover aesthetic or cosmetic wear over time, damage caused by accidents, misuse, abuse, alterations, tampering, or failure to follow the operating instructions in the user manual.

Yes. Betta Care (Extended Warranty) can be purchased here within 30 days of your Betta purchase. Betta Care is available only in the United States and Canada.

Please note that the Betta Care extended warranty does not cover aesthetic or cosmetic wear over time, damage caused by accidents, misuse, abuse, alterations, tampering, or failure to follow the operating instructions in the user manual.

Submitting a claim is simple and hassle-free. You can submit a warranty claim using the form here.

Warranty repairs typically take 7–14 business days to complete once we receive your unit.

Yes. If your Betta is out of warranty, we offer repairs for a flat fee of $99.

However, for discontinued models, repair services or replacement parts may no longer be available. Please contact Betta customer service for more information.