Warranty and Claim

If you have questions about Betta, please feel free to contact us
Email: info@bettabot.com
Please always have your order number ready before contacting us
Start a Warranty Claim

The Betta Pool Skimmer has been manufactured, tested and inspected in accordance with carefully specified engineering requirements. It is warranted to be free from defects in materials and workmanship under normal use and service, subject to qualifications, conditions and limitations.

Warranty Terms

New and Refurbished Betta Pool Skimmer

• Betta comes with a 1-year manufacturer’s warranty from the purchase date. During this 1-year term, if any issues occur with the Betta pool skimmer, please contact us directly or file a warranty claim.

• The 1-year warranty does NOT cover any physical damage or normal wear and tears.

• The warranty is applicable to the USA only and we do NOT accept any warranty claim from outside of the USA. We can only ship warranty serviced Betta within the Continental United States, excluding Hawaii and Alaska. We cannot ship overseas, or the five territories of the United States ( Puerto Rico, American Samoa, Guam, the Northern Mariana Islands, and the U.S. Virgin Islands).

• After the 1-year manufacturer warranty, a service charge will be applied. Please contact us for more details.

We DO NOT Honor Amazon's Extended Warranty

Amazon offers an extended warranty program called, “ASURION.” This extended warranty is honored by Amazon. If you have questions or want to claim your ASURION warranty please contact Amazon's customer service directly.

How To Claim Your Warranty 

If you have any issues with your Betta pool skimmer, please fill the warranty claim form below.