We fully stand by our Betta Solar Powered Pool Skimmer.

What should I do if my Betta is new and it is not collecting any debris?

When your new Betta initially floats slightly higher in the water, it may not efficiently collect debris. Typically, this adjusts naturally after the Betta has been in the pool for 1 to 2 weeks, as it will settle to the optimal water level. If the issue persists beyond this period, please reach out to our customer service team for assistance.