Shipping, return and warranty information
Shipping & Return
- We offer free shipping in the USA.
- We cannot ship to these locations: The state of Hawaii and the U.S. Territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands), The Caribbean Islands, APO Address.
- We cannot ship outside of the USA.
- Return: The customer needs to contact Betta customer service (email: firstname.lastname@example.org) and request a return authorization number (RMA #) within 30 days of receiving the product. Return instructions will be provided when the return request is approved.
- Refund: Refunds will be issued to the original payment method.