Thank you for choosing the Betta NEO Solar-Powered Robotic Pool Skimmer. With proper care and maintenance, your unit will deliver years of dependable performance. Please take the time to read through this manual carefully to ensure you understand how to operate and maintain your skimmer correctly.
The Betta NEO is an advanced robotic pool skimmer with mobile app connectivity. Designed to keep your pool surface clean, it operates using built-in rechargeable batteries that can be powered by either the integrated solar panel or a wall charger. The unit can function autonomously or be directed through the mobile app. Equipped with a smart control board and multiple obstacle-detection sensors—including
a gyroscope—it navigates the pool surface with efficiency and precision.
Important Safety Instructions
DO NOT SWIM while Betta is working in the pool. Take it out of the pool and keep it at a cool place under the shade when the pool is in use.
Betta Smart Pool Skimmer is NOT a toy. Keep it away from children.
Be sure to watch your steps and maintain your balance when working by the poolside.
Do not use it while other pool cleaning devices are in the pool.
During swimming season, keep Betta in the pool all the time unless the pool is in use or the unit needs cleaning or service.
Do NOT leave Betta in a hot and dry spot out of the pool unattended to avoid severe damage to the unit.
Do NOT wash Betta using a pressure washer as it would cause damage to the unit.
Components
Using Betta
Step 1. Slide the power switch to the "AUTO/APP” position. It will run on its own without the connection with mobile APP. The LED status indicators will flash, and the propellers and impeller will begin to run.
Step 2. Place the Betta NEO into your pool, and it will automatically start moving and cleaning the pool's surface.
Step 3. Connect the unit to the included gateway and mobile app. Simply scan the QR code below to download the BettaBot App, then follow the on-screen instructions to complete setup.
The switch on your Betta NEO has three positions: AUTO/APP, OFF, and APP. AUTO/APP: The unit will operate automatically without needing to connect to the gateway or mobile app. Once connected to the app, control can be managed directly through the app.
OFF: Switch to OFF to power down the unit. While in this mode, the Betta NEO can still recharge through solar power when the solar panel is exposed to direct sunlight.
APP: The unit operates only when paired with the mobile app.
By default, the machine will enter PAUSE status until you start it via the app, or it will follow the schedule/settings configured in the app.
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LED Light Status |
Unit Status |
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Flashing Green |
Operating in Running Mode with sufficient battery level. |
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Flashing Red |
Operating in PAUSE Mode with insufficient battery level. |
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Breathing Green (gradually brightens and dims) |
Pausing in Running Mode with sufficient battery level. |
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Breathing Red (gradually brightens and dims) |
Pausing in PAUSE Mode with insufficient battery level. |
|
Flashing Red and Green |
In Strand Mode, the unit’s propellers or impeller are not operating correctly, most likely due to an obstruction. The unit will automatically stop and attempt to restart every 20 minutes. Please inspect the unit for any blockages and remove them if needed. |
| Lights Off | Powered off or the battery is depleted. |
When to use:
If there are shallow stairs or other structures in your pool, Betta NEO may be stuck on it. You can adjust the built-in anti-stranding bars to solve this problem.
How to use:
Press the upper button on the bar housing and pull down the bars. Each bar can be set in two positions in height. Adjust them in pairs – both front and/or both rear to keep it balanced.
Retrieving the anti-stranding bars: Press the down button on the bar housing and push the bar up until it’s fully in position. Do it one by one.
During the fall and winter, the sun’s rays hit the Earth at a shallower angle. This causes the rays to spread out more, reducing the amount of energy that reaches any given spot. Additionally, the longer nights and shorter days prevent the Earth from warming up. As a result, solar charging efficiency is significantly lower during these seasons, and Betta NEO’s battery may not fully charge even on a sunny day. Therefore, you can expect Betta NEO to have a shorter runtime compared to the summer.
Solutions:
- Solution 1: If the temperature drops below 68°F (20°C), remove the Betta NEO skimmer from the pool. Turn the unit OFF. To charge the unit outside, position it at a 45-degree angle against a wall, directly facing the sunlight. Leave it to charge for a full day, adjusting the position as the sun moves.
- Solution 2: To conserve energy when full day debris collection is not necessary, set in Smart or manual schedule, or simply turn it to OFF Mode.
- Solution 3: Charge the unit by power adapter. See section 4.5 below.
Troubleshoot
| Possible reason | What to Do |
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The unit is in Sleep Mode. The status lights are off, indicating the battery level is very low or completely discharged. |
Leave the unit in the pool. After sunrise the next day, the unit will start running in intervals in attempts to locate spots with good sunlight where it can be recharged. You may manually place it in the direct sunlight to charge it faster. |
| Possible reason | What to Do |
|
Scenario 1: The unit is in Intermittent Mode – the status lights are flashing in Red, indicating the batter is low. |
You may leave it as is in the pool, the unit will run in intervals in attempts to locate sunlight where it can be recharged. |
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Scenario 2: The unit is in Sleep Mode. The status lights are off, indicating the battery level is very low or completely discharged. |
Try to place it in the spot that has direct sunlight in the pool and wait until it gets some charge. |
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Scenario 3: The unit is in Strand Mode. Status lights are flashing in Red and Green indicating Betta is stuck at some structures, such as stairs, stools, or propeller/impeller is strapped by something. |
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| Possible reason | What to Do |
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| Possible reason | What to Do |
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One or both propellers are trapped which makes the unit running unbalanced. |
Check propellers and Impeller for dirt, string, and hair. |
| Possible reason | What to Do |
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Warranty Information
Betta is designed to work in fresh water or salty water up to 5000 P.P.M. The unit comes with 1-Year Manufacturer’s Warranty from the date of purchase. Using the unit in sea water pools will void the warranty. If you have any issues or concerns, please contact us directly. Betta honors extended warranty ONLY through Betta Care. Any other offers from third-party retailers will not be serviced by Betta directly. If you have any questions about Betta warranty, please contact us at info@BettaBot.com or 888-692-3882.
Warranty Registration: www.bettabot.com/pages/warranty-registration
Extended Warranty (Betta Care): www.bettabot.com/pages/warranty
Download the BettaBot App
Available for iOS and Android
Note: This app is designed exclusively for Betta Neo and is not compatible with other Betta models.
